Shipping policy

Effective Date: 30 June. 2025
Thank you for shopping with Only Woofs. We are committed to providing your furry friend with premium quality tea and ensuring a smooth shopping experience. This Shipping & Returns Policy outlines important information regarding the delivery and return of our products.

1. 
   1. Shipping Policy
   1.1. Shipping Locations
   We currently ship across Australia and select international destinations. If your region is not
   available at checkout, please contact us to inquire about custom shipping options.
   1.2. Processing Time
   Orders are processed within 3-5 business days after payment confirmation. You will receive an
   email confirmation with tracking details once your order has been dispatched.
   1.3. Delivery Timeframes
   - Standard Shipping within Australia: 3-7 business days
   - Express Shipping within Australia: 1-3 business days
   - International Shipping: 7-21 business days depending on destination
   Note: Delivery times are estimates and may be affected by public holidays, carrier delays, or other
   unforeseen factors.
   1.4. Shipping Costs
   Shipping costs are calculated at checkout based on your location, selected delivery method, and
   order weight. Free shipping offers may apply for qualifying orders and will be automatically applied
   at checkout.
   1.5. Tracking Your Order
   Once shipped, you will receive a tracking number via email. You can track your package via the
   carriers website.
   1.6. Incorrect Shipping Information
   Please double-check your shipping address before placing an order. We are not responsible for lost
   or delayed shipments due to incorrect or incomplete addresses.

For all shipping or return inquiries, please contact:
Onlywoofs@gmail.com

9 Justin Drive Noble Park North VIC 3174